The Ontelio™ Advantage
In today’s data-driven world, maintaining the confidentiality and privacy of sensitive information is paramount. Contact centers, healthcare providers, financial institutions, and various other sectors handle vast amounts of personal and sensitive data daily. Ontelio’s Secure Redaction solution offers a robust, AI-driven approach to data redaction, ensuring compliance with regulatory requirements and safeguarding your business from data breaches.
AI-Powered Redaction Engine
Ontelio’s proprietary multi-stage redaction engine leverages cutting-edge AI technologies to ensure the highest levels of data privacy. Unlike traditional methods, our AI understands the context, ensuring accurate and relevant redaction without removing essential information.
- Numerical-based redaction: Identifies and redacts specific numerical information such as credit card numbers, social security numbers, and other sensitive numeric data without affecting relevant numerical content like quantities and product information.
- AI-Based Named Entity Recognition (NER): Our next-generation NER technology goes beyond recognizing nouns, persons, objects, or organizations. It understands the context, removing only the sensitive contextual data while preserving the integrity of the remaining information.
- Contextual Redaction: Utilizes AI to redact targeted keywords and industry-specific terminology, ensuring comprehensive data protection tailored to various sectors like healthcare, finance, and customer service.
Comprehensive Coverage Across Media Types
Ontelio’s Secure Redaction handles a variety of media types, ensuring that all forms of data are protected.
- Transcripts
- Chats
- Call Recordings
- Media Files
Our solutions ensure that no matter how data is communicated, it is meticulously redacted to prevent any potential data breaches.
Why Choose Ontelio for Secure Redaction?
Unmatched Accuracy and Reliability
Ontelio’s redaction engine outperforms traditional RegEx and basic NER solutions. By understanding the context and applying advanced AI, we ensure that sensitive information is accurately identified and redacted, leaving no room for error.
Regulatory Compliance
Ensuring compliance with regulations such as GDPR, HIPAA, and PCI DSS is critical for avoiding legal issues and maintaining customer trust. Ontelio’s Secure Redaction ensures that all data handling practices meet these stringent regulatory standards.
Industry-Specific Solutions
Different industries have unique requirements when it comes to data privacy. Ontelio offers tailored redaction solutions for various sectors, ensuring that specific needs are met effectively.
- Healthcare: Redacting PHI (Protected Health Information) while maintaining necessary medical context.
- Finance: Securely handling PCI (Payment Card Industry) data and other financial records.
- Customer Service: Protecting PII (Personally Identifiable Information) during customer interactions.
Global Scalability and Multilingual Support
In an increasingly globalized world, Ontelio’s solutions are designed to scale across different languages and regions. Our multilingual support ensures seamless and standardized global operations, making it easier for international businesses to maintain consistent data privacy standards.
Transform Your Data Privacy Strategy with Ontelio
Data privacy is not just a regulatory requirement; it is a cornerstone of customer trust and business integrity. With Ontelio’s Secure Redaction, you can protect sensitive information across all forms of communication, ensuring compliance, enhancing security, and driving business intelligence.
