3 min read
Integrating AI Data Redaction into Contact Center Workflows
Contact centers must efficiently manage vast amounts of customer interactions while ensuring compliance with strict data privacy regulations. AI...
PII PCI
4 min read
Combatting AI Voice-Cloning with Ontelio’s Redaction Solutions
The rise of AI voice-cloning technology has introduced new challenges for cybersecurity, leaving financial institutions and consumers vulnerable to...
6 min read
Ontelio Censori™: Elevating Security & Efficiency in Finance and Healthcare
Beyond Compliance: How Ontelio Censori™ Enhances Business Efficiency
4 min read
The Hidden Dangers in Call Recordings
In today's business landscape, marked by an increasingly data-centric approach, the role of the contact center has evolved into a pivotal bridge...
2 min read
Introducing Ontelio Censori™: The Ultimate Solution to Redacting PII Data
Safeguarding sensitive and confidential data is crucial for many businesses in today's networked, data-driven world. However, given the abundance of...
3 min read
Understanding PCI & PII: Importance in Business Operations
In the digital age, businesses are increasingly reliant on data to drive their operations. Two critical types of data that businesses often handle...